Even though it breaks our heart every time our customer is not completely satisfied with our product, we have a 30-day return policy for unopened products and opened products in good condition.
All our products are covered by 1-year manufacturer warranty. Please click here to review our warranty terms and conditions.
Proof of Purchase
Please have your receipt and/or order number if you would like us to process a refund or replacement.
All returns should be mailed to the following address:
1616 McDonald Avenue,
Brooklyn, NY 11230
If you have any questions about how to return your product for a refund or exchange, email us at firstname.lastname@example.org, and we’ll gladly guide you through the process.